Question 1

What is the minimum age requirement for participants?

Accepted Answer

We maintain a minimum age of 8 years old for participants of the Benahavis River Walk and 12 years for the canyon in Estepona , as younger children may find the activity challenging and have difficulties with keeping up with the speed of the group. While we generally adhere to this age guideline, we recognize some younger children might be well-equipped for the experience. If your child can confidently traverse rocky terrains and swim independently, even if slightly below our age recommendation, please reach out to us via WhatsApp or email. We're open to considering exceptions on a case-by-case basis.

Question 2

Are there any medical conditions that would prevent me from participating?

Accepted Answer

Participants must be mobile and able to manoeuvre themselves through rocky areas while using their hands and feet. Besides this, participants need to be able to swim independently. It is important to inform us prior to the activity of any relevant medical conditions that might affect the tour.

Please note that participating in our tours is always at your own risk.

Question 3

How do you keep your prices lower than other tour agencies?

Accepted Answer

We offer the same high-quality tours as other agencies, using the same safety equipment and routes. Our efficiency allows us to keep costs low and pass the savings on to you.

Question 4

What should I wear for canyoning?

Accepted Answer

It's best to wear swimwear or sportswear for the activity. During cooler months, our guide may offer a wetsuit to wear over your attire. While we recommend wearing your own trainers, we also provide water shoes at no extra cost. All other essential equipment for the hike will be provided by us.

Question 5

Do you use wetsuits?

Accepted Answer

We offer wetsuits to our clients year-round. During the high season, wearing a wetsuit is not necessary due to the consistently warm water temperatures, and clients can choose whether or not to wear one.

However, in the cooler months between October and June, we continue to provide wetsuits for our participants. We recommend following the guide's advice on whether or not to wear one, based on daily weather conditions and the time of year.

Question 6

Is there free parking available at the meeting point?

Accepted Answer

The meeting point is at a spacious, public parking space nearby the canyon. Please be aware that the area is unguarded, so it's advisable not to leave any valuables in sight in your vehicle. For added security, the guide can carry your car keys in a waterproof tube during the tour.

Question 7

How can I book for a large group?

Accepted Answer

Our tours can accommodate up to 15 people. For larger groups, contact us to arrange a special tour with additional guides.

Question 8

Do you offer group discounts?

Accepted Answer

Unfortunately, we do not offer group discounts as our costs rise with increasing group size. However, it's worth noting that our prices are the most competitive among all tour agencies operating in the same canyon.

Question 9

What happens if the weather is bad on the day of the tour?

Accepted Answer

In case of adverse weather conditions on the day of the activity, we might have to cancel the tour due to safety reasons. However, you will be fully refunded and we will make every effort to reschedule, so that you may still have the opportunity to enjoy the experience.

Question 10

Is it not too cold to go for a river walk during the winter months?

Accepted Answer

With an average annual temperature of 21º C and over 320 days of sun per year in Benahavís, it is possible to do canyoning almost all year round. There are only a few colder and rainy weeks where we don't do tours.

In the cooler months, we provide full-body wetsuits to ensure your comfort and warmth during the tours. Additionally, we try to only schedule tours when the weather is expected to be favorable.

The weather is always unpredictable, and if it turns out that the weather on the day of your scheduled tour is not pleasant enough for the tour to take place, we will make every effort to reschedule. If the new option doesn't suit you, we will cancel the tour and you will receive a full refund.

Question 11

What is the cancellation policy?

Accepted Answer

You can cancel free of charge up to 24 hours before the tour. If you cancel within 24 hours of the tour or show up late, no refund or rescheduling will be provided. Please note that we cannot make exceptions to these rules, regardless of the reason for cancellation.
In case of bad weather conditions on the day of the activity, we might have to cancel the tour due to safety reasons. In this case you will be fully refunded and we will make every effort to reschedule, so that you may still have the opportunity to enjoy the experience.

Question 12

What is the difference between canyoning and the Benahavís River Walk?

Accepted Answer

There is no difference! The Benahavís River Walk is a commonly used term to refer to the canyoning area in Benahavís, a small town just above Marbella. The term canyoning refers to an outdoor activity that involves navigating a canyon by a combination of walking, climbing, jumping, rappelling, and swimming.

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