You can cancel free of charge up to one week before the tour date. If you cancel within this week and up to 48 hours prior to the tour, you will be eligible for a refund of 50% of the total order amount. If you cancel within 48 hours of the tour, no refund will be provided. In case of adverse weather conditions on the day of the activity, we might have to cancel the tour due to safety reasons. However, you will be fully refunded and we will make every effort to reschedule, so that you may still have the opportunity to enjoy the experience.